Contact Us

Contact DG Paystub support for help with a purchase, download, calculation, account, template, technical problem, correction, refund-policy question, partnership, or licensing inquiry. Include the purchase email and a concise description when the issue concerns an order.

What support can help with

• Locating a purchased download or investigating a delivery problem.
• Explaining supported calculation assumptions and identifying inputs to recheck.
• Account sign-in, template customization, billing, refund-policy, and accessibility questions.
• Receiving evidence of a factual, source, link, privacy, or security issue.

What DG Paystub cannot access

DG Paystub is independent from Dollar General Corporation and other employers. Support cannot enter DGME, retrieve employer-issued pay stubs or Forms W-2, view work schedules, reset an employer password, or verify employment. Use the employer-provided portal or verified payroll contact for those requests.

Protect sensitive information

Do not email full card numbers, passwords, Social Security numbers, bank credentials, or unnecessary identity documents. Payment-card entry occurs on a secure hosted checkout; DG Paystub support does not need a full card number to investigate a purchase.

Email support@dollargeneral-paystub.com or review the frequently asked questions.